Forlorn Hope

General Category => General Discussion => Topic started by: fredbobjimmy on 22 June 2008, 08:40:35 pm

Title: PC Problems
Post by: fredbobjimmy on 22 June 2008, 08:40:35 pm

Okay, so i have a new computer now and it is blue screenings quite often coming up with NV4_disp

The problem seems to be a driver problem with the Nvidia Geforce 8800 512mb graphics card

Im running XP Pro
2gb ram
2.6g duo core processor
Mobo - Gigabyte Intel P31-DS3L

So far i have unistalled the drivers, even in safe mode using driver cleaner pro and reinstalled the up to date driver.
I have also tried installing older drivers incase the current one was unstable with no success.
Other tried and failed ideas have been to reinstall windows and the drivers from scratch
Update the bios
Update the motherboard drivers
Run stability checks
Check to see if it is an overheating problem, which it is not, runs at a cool 31 C

I have now run out of ideas. Does anyone know how to fix this problem?

Title: Re: PC Problems
Post by: Naaman on 22 June 2008, 09:05:36 pm
Just seen this on the official forums http://boards.cityofheroes.com/showflat.php?Cat=0&Number=11096583&an=0&page=0&gonew=1#UNREAD

Could also try posting over there as without seeing it I'm running out of ideas :(
Title: Re: PC Problems
Post by: fredbobjimmy on 23 June 2008, 09:20:25 am
Last night i came up with an idea, which im not sure would work. So anyway, here is the idea. Download all the latest drivers i need and save onto a usb stick. Format and reinstall windows then only load up the drivers from the usb ignoring the disc which came with the mobo. By doing this i can hopefully rule out conflicting driver versions, what do people think before i spend all night doing this?
Title: Re: PC Problems
Post by: Hercule on 23 June 2008, 10:51:55 am
wait!!!!!!! dont format.

Download Driver Cleaner and run it against your vga card.

You should always use this when reinstalling gfx cards as it removes every last scrap of crap that gets installed with a gfx driver.

http://downloads.guru3d.com/download.php?det=745 (http://downloads.guru3d.com/download.php?det=745)

then reboot and install the new drivers you have.
Title: Re: PC Problems
Post by: Naaman on 23 June 2008, 11:00:10 am
From OP
"So far i have unistalled the drivers, even in safe mode using driver cleaner pro and reinstalled the up to date driver."
Title: Re: PC Problems
Post by: fredbobjimmy on 24 June 2008, 09:18:04 pm
found that when i went to turn off my pc i had 98 updates to do (turn off ones not restarts) which i never noticed before cos my pc always crashed and i never turned it off. I've been turning off and on my pc and installing these updates for about 3 1/2 hours so far and it looks like i can use the internet without crashing now which is always nice. Still got loads to go though :( but it seems to help, so yay  ;D ;D ;D ;D ;D ;D
Title: Re: PC Problems
Post by: Naaman on 24 June 2008, 11:35:48 pm
Sounds good :)

Although once it's done that check with the graphics stress test first, they (in theory) use pure directX to do the graphics so you'll get a cleaner result.

Edit - one other thing, sis you decide to go fancy and hook up two monitors?
Title: Re: PC Problems
Post by: Hercule on 25 June 2008, 09:00:31 am
oops. guess i should look at posts before replying :D
Title: Re: PC Problems
Post by: fredbobjimmy on 25 June 2008, 10:01:03 am
not yet, i need either a) a dci to vga converter plug for my old monitor or b) a bigger desk to fit a 2nd 22" windscreen monitor without taking off my tower of gaming/film watching devices.
Title: Re: PC Problems
Post by: Naaman on 25 June 2008, 01:10:57 pm
oops. guess i should look at posts before replying :D

Just means it's my turn next time  ;D

And Jimmy, it was just to check (although dual monitors are sweet). There's a known, fixable issue, with a standard dual screen setup.
Title: Re: PC Problems
Post by: fredbobjimmy on 25 June 2008, 01:48:29 pm
Ooooh, what is that then? i may have to get a 2nd monitor just to get my pc working........well it makes a good excuse for getting another monitor anyway.
Title: Re: PC Problems
Post by: Naaman on 25 June 2008, 03:52:49 pm
Ooooh, what is that then? i may have to get a 2nd monitor just to get my pc working........well it makes a good excuse for getting another monitor anyway.

http://boards.cityofheroes.com/showflat.php?Cat=0&Number=10411699&an=0&page=0#Post10411699

Title: Re: PC Problems
Post by: fredbobjimmy on 25 June 2008, 04:56:15 pm
Ah changed that anyway from one of the links you sent me at the beginning, found out a way to solve it, or so someone says. I need to change something in the system tray

Quote "Note: I found out if you disable the stupid little icon on your system tray in services.msc then the error goes away and never returns. "
Title: Re: PC Problems
Post by: Naaman on 25 June 2008, 06:52:23 pm
Quick way - Right click the little green icon next to the clock (it will tool tip as Nvidia something) and click exit. You'll have to do this every time you start the PC up

Better way - Run Hijack this and tick everything in the log that's labelled Nvidia, also nwiz.exe, click "Fix checked" and yes through the rest. Reboot

Title: Re: PC Problems
Post by: fredbobjimmy on 27 June 2008, 08:54:47 am
Well after what seemed like 100 failed attempts i finally formatted and reinstalled windows, installed the latest chip set for my mobo, updated my bios, upgraded the audio set and the latest driver for my graphics card, no crashes yet. I then installed IE7 which was very weird because after the reboot my pc could not find the hard drive, though the boot cd seemed to solve that problem.

The reinstall seems to have solved the crashing however i do keep on locking up and get no response, especially when i launch the cox updater, any ideas about this? Once again, when idle it seems to be fine.

*note :- After the screen saver comes up, and you wake it up from sleeping, i still get black all around the screen apart from around the icons and the task bar, how bizarre!
Title: Re: PC Problems
Post by: Naaman on 27 June 2008, 11:07:57 am
Sounds like something going very wrong...somewhere.

At this point I'd be at the "get it looked at, find out what's wrong and get it replaced", can you get your Uncle to check it out?
Title: Re: PC Problems
Post by: fredbobjimmy on 27 June 2008, 12:30:14 pm
he has had a look at it, and performed tests, he is pretty much certain that the hardware is fine and that it is a driver issue, and it is finding the right combination between the mobo and the graphics card. I have tried looking online for suggested combo's but ive had no luck. Gonna try rolling back the graphic drivers tonight, and if that fails try a older mobo driver and restart over the graphic card process.
Title: Re: PC Problems
Post by: Naaman on 27 June 2008, 02:43:51 pm
It's probably worth getting in touch with Scan as well, see if they have any suggestions  ;)

(Have you been able to try the graphics card in another machine?)
Title: Re: PC Problems
Post by: fredbobjimmy on 28 June 2008, 11:33:40 am
already tried scan and they didn't have a clue, apparently they have never heard of the problem before.

I's RMA'ing it on monday and they are dropping of a new one, seems that my current one had been used before and returned, the wiring packages at the bottom of the box were opened and the card was already registered for another machine and address. My guess is that it was faulty in the first place.
Title: Re: PC Problems
Post by: Naaman on 28 June 2008, 12:57:40 pm
Not nice :(

Good luck on that
Title: Re: PC Problems
Post by: fredbobjimmy on 3 July 2008, 05:39:17 pm
Well since the price has dropped too much since i bought the graphics card they wont replace it, but however will give me a full refund. When i spoke to customer services he suggested that i should buy the ATI 4850 for about the same price i paid for my 8800gt, or get the ATI 4870 which is suppose to be better than the 9800GTX.
So, erm, any thoughts on what i should get? To be honest, i just want to get back to stabbing and setting people on fire.
Title: Re: PC Problems
Post by: Naaman on 3 July 2008, 06:50:46 pm
How much you got?

And while the ATIs are good they're pretty crappy in CoX, it's Nvidia all the way.

Did they say why they wouldn't replace it?
Title: Re: PC Problems
Post by: fredbobjimmy on 3 July 2008, 07:24:51 pm
The wouldnt replace it because it has dropped £30 in price, and they cant do a replacement and refund the £30 so i have to reorder the 8800 if i still want it from them. While having a look around a local shop had these

These 9600GT's, not sure how much, if at all better it is to a 8800 GT

http://www.saverstore.com/productinfo/Product.aspx?product_id=20020730&rstrat=1

http://www.saverstore.com/productinfo/Product.aspx?product_id=20019412&rstrat=1

http://www.saverstore.com/productinfo/Product.aspx?product_id=20020728&rstrat=1


And these 8800's

http://www.saverstore.com/productinfo/Product.aspx?product_id=20019363&rstrat=1

http://www.saverstore.com/productinfo/Product.aspx?product_id=20020218&rstrat=1

What do ya think?
Title: Re: PC Problems
Post by: Naaman on 3 July 2008, 07:42:55 pm
I'm torn....

The XFX 8800GT looks very tasty and is loaded with 1Gb of Ram, but is a single height card so under stress will probably scream like a banshee

The 9600GTs score marginally outperforms the 8800GTs in direct comparison (10-15%), but all of them are 512Mb. Double height card so plenty of cooling....

I'd probably go with the MSI 9600 on balance, room for improvement through the drivers and (currently) 512Mb should be more than enough, unless you're going to play Crysis :)

Title: Re: PC Problems
Post by: fredbobjimmy on 3 July 2008, 08:53:51 pm
quick question, does the mhz matter alot? the 8800 is 600 mhz and the 9600 is only 400mhz.
Title: Re: PC Problems
Post by: Naaman on 3 July 2008, 10:15:21 pm
The tech specs posted there are a little shabby...

The 400Mhz is referring to the dual RAMDACs (http://en.wikipedia.org/wiki/RAMDAC)

The important stuff, speed wise


XFX 8800GT - GPU speed = 600MHz, RAM = 1800MHz

MSI 9600GT - GPU speed = 650MHz, RAM = 1800MHz. (info here - http://www.msicomputer.co.uk/index.php?func=proddesc&prod_no=1396&maincat_no=130&cat2_no=136#)

They're both built around the same chipset but the 9600 is a slightly improved version of it. The 9600 also has more bandwidth through the bus, it's able to accept and throw out a lot more data in a given period of time.

Toms Hardware has a comparison of the two cards (identical memory size) and the 9600 cards (http://www.tomshardware.co.uk/Nvidia-Geforce-9600GT,review-30353.html) and while the 8800GT beats it it's pretty marginal once the Anti-Aliasing is cranked up (Anti-aliasing it what smooths the jaggy lines), and CoX looks really pretty when the AA is cranked up. BTW - look at the numbers, not the bars themselves, TH is pretty bad for misleading bar charts.
Title: Re: PC Problems
Post by: fredbobjimmy on 4 July 2008, 08:15:43 am
I found a XFX 9600GT here for a bit less, its a XFX 9600GT OC 512MB PCI-E Graphics Card from PC world, 700 mhz core clock speed and 2.0 Ghz memory clock speed. Will this be better than the MSI?

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Title: Re: PC Problems
Post by: Naaman on 4 July 2008, 10:22:13 am
Undoubtedly  ;D

XFX are one of the top 5 gaming brands
Title: Re: PC Problems
Post by: fredbobjimmy on 4 July 2008, 10:39:53 am
Sweet, ill go after work and pick it up
Title: Re: PC Problems
Post by: Naaman on 5 July 2008, 10:51:16 pm
So is it all still working smoothly Jimmy?
Title: Re: PC Problems
Post by: fredbobjimmy on 10 July 2008, 11:31:21 pm
PC running semi smoothly now, If i underclock the graphics card by 10% each time i boot up i dont crash. Is there a way of saving these settings for when i boot up or will they always go to the default settings?
Title: Re: PC Problems
Post by: Naaman on 11 July 2008, 08:24:47 am
You should be able to do it through the NTune program or you could try this http://www.techpowerup.com/systool/ which isn't as bloaty
Title: Re: PC Problems
Post by: Prythos on 11 July 2008, 08:05:35 pm
I found Ntune didnt save settings I wanted to default so I use Rivatuner.